– Orders made on Fri/Sat/Sun will be shipped on Monday morning, in the worst case tuesday morning
– After your order is marked shipped, we send your order within 24h and we will destroy your shipping information!!!
– If your pracel is shipped tracked, we cant provide you the trackingid for security reasons, but we can tell you the current status!!!
– If tracking shows your package as delivered, the shipment is completed for us. This status is final and a reship is excluded from here!!!
– If your parcel is seized, we will reship if your parcel was tracked!!
– If you leave incorrect address or without name, you order at your own risk!!!
– If you order from Packstation, you order at your own risk. We expressly warn against their use and their frequent problems with delivery. We are not liable for anything!!!
– We only send to Germany and Austria. If you order to a country that we do not specify, a reship and refund is excluded!!!
– If a part of the order is missing, this must be reported to us within 48h otherwise the right to a reship expires!
